Translation, Interpretation, Video Remote Interpretation and Sign Language Services

The issuing agency is seeking a vendor to provide translation, interpretation, telephonic interpretation, video remote interpretation, American Sign Language, and related language access services. These services will support various agency departments, boards, commissions, and offices. The agency needs to solve language barrier challenges by securing reliable communication support across multiple formats and channels. The scope of work covers written translation of five hundred thousand words and telephonic interpretation of fifteen thousand minutes. The selected vendor must also deliver four thousand minutes of video remote interpretation, two thousand hours of on-site interpretation, and five hundred hours of American Sign Language interpretation. Additionally, the agency requires emergency and after-hours interpretation and translation services on a twenty-four hour, seven day per week basis for public safety incidents, severe weather, public health emergencies, and disaster operations. Eligibility rules restrict the opportunity to onshore vendors located within the United States only. The work will take place both offsite and onsite depending on the specific service type requested. Bidders must submit their proposals digitally via email or through the designated online portal. The agency is establishing a contract period that will run for three years. The budget signal indicates the agency is looking for proposals to determine the cost structure. Bidders must submit all questions regarding this opportunity no later than June 18, 2026.