Travel Services

The government authority located in Minnesota is seeking a vendor to provide a full-service, agent-assisted travel services solution for domestic and international travel arrangements. The agency needs to solve the challenge of managing travel logistics while ensuring strict compliance with state travel policies. The scope of work covers booking air tickets, car rentals, and lodging, as well as providing monthly reporting on travel activities. The selected vendor must implement a flight tracking system and maintain a shared working spreadsheet with faculty and staff. Requested services also include travel planning, event coordination with faculty and staff, cost estimation for budget planning, and reservation and fulfillment services. Additionally, the agency requires implementation and integration planning, functional and technical customer support for integration issues, and 24/7 travel support services for emergency adjustments. To ensure reservations, the travel agency may need to issue deposits prior to receiving payment and invoice the agency accordingly. Eligibility is restricted to onshore, USA-only organizations. The performance of all travel service work will take place offsite. The agency is offering a contract period of five years. Bidders must submit all questions regarding this opportunity no later than June 9, 2026.