Bill Printing and Mailing Service

The Caddo Parish Commission, located in Shreveport, Louisiana, is seeking a vendor to provide comprehensive bill printing and mailing services. The agency needs to solve the challenge of efficiently processing, validating, and distributing its official communications, including bills, letters, and notices generated from the agency billing system. The selected provider must perform all certification, printing, insertion, and mailing tasks, while delivering detailed postal reports that specifically identify addresses failing to meet validation standards or failing to match any address. The scope of work requires the vendor to establish and maintain a dedicated customer portal for the agency. This portal must allow agency users to monitor the status of submitted print jobs, manage special messaging, and update printed messages based on specific criteria with designated start and end dates. Additionally, the agency requires the capability to print letters and notifications in addition to standard bills using data generated directly from their billing system. Eligibility is strictly limited to onshore organizations based in the United States. The agency has not disclosed a specific budget and is currently looking for proposals to determine the cost of these services. Key dates and specific evaluation criteria are not specified in the initial solicitation details.