New Customer Kits Service

The Riverside County Department of Public Social Services in Jurupa Valley, California, is seeking a contractor to provide comprehensive production, storage, and fulfillment services for its New Customer Welcome Kit Program. The agency requires an end-to-end solution to solve its need for ongoing design, procurement, production, assembly, inventory management, and direct-to-customer shipping of welcome kits. This program supports the transitional age youth clubhouse program service by delivering informational and promotional materials directly to participants. The scope of work covers project management, welcome kit box design and production, and the procurement of branded promotional items. The selected contractor must also handle the printing of informational booklets, kit assembly, packaging, inventory management, and secure storage. Additionally, the agency requires ongoing fulfillment, direct shipping to customers, and regular reporting and performance monitoring. Eligibility is restricted to onshore organizations based in the United States. All contracted work must be performed offsite at the contractor's facilities. The agency has not disclosed a specific budget and is looking for cost proposals from interested bidders. Questions regarding this procurement must be submitted no later than June 2, 2026.