Internal and External Communication Strategies and Plans Consultant Services- Budget - 30,000 CAD

The City is seeking a consultant to provide internal and external communication strategies and plans. The agency needs to engage with City staff, leadership, and key external audiences to inform these communication strategies. The selected consultant will conduct discovery and research activities, including an assessment of current external communication channels, practices, and public awareness gaps. The scope of work requires the development of an Internal Communications Strategy that includes an implementation plan outlining phased actions, quick wins, and training requirements. The agency also requires an External Communications Strategy establishing clear principles, objectives, and priority audiences. This external strategy must recommend processes for proactive communications, public engagement, issues management, and responding to misinformation. Eligible bidders must be onshore organizations located in Canada. The agency requires the performance of the work to be completed offsite. Bidders must submit their responses digitally via email or online. The agency has established a budget of 30,000 CAD for this project. Bidders must submit all questions no later than June 26, 2026. The final deadline for proposal submission is July 3, 2026.