Water Rate Assistance Program Services

The Valley Water authority in San Jose, California is seeking a vendor to administer, promote, and distribute funds for its Water Rate Assistance Program. The agency needs to solve the challenge of delivering water bill assistance to income-eligible households in an efficient, transparent, and equitable manner. The selected partner will manage application processing, verify applicant eligibility, distribute payments directly to water service providers, and handle all program reporting and oversight. The scope of work requires the provider to conduct diverse, accessible, and multilingual community outreach to reach eligible households and assist them with the application process. All project work will take place offsite, away from the agency offices. Only organizations based in the United States are eligible to bid on this opportunity. The agency has not disclosed a specific budget and is looking for cost proposals from interested bidders. Prospective partners must submit all clarifying questions regarding this opportunity no later than May 26, 2026.