Employee Assistance Program, Elder Care, Traumatic Event Counseling, and Substance Abuse Professional Services

The government authority located in Phoenix, Arizona is seeking a vendor to provide a comprehensive suite of employee assistance, elder care, traumatic event counseling, and substance abuse professional services. This agency needs to solve the problem of supporting its workforce through confidential short-term counseling, grief counseling, threat of violence potential management, and work-life support services. The selected provider must also deliver consultation services for supervisors regarding employee performance concerns and workplace stressors, alongside supervisor and management training available both on-site and via live virtual platforms. The scope of work covers critical incident stress response services in both on-site and live virtual settings, as well as elder care support services that must be accessible regardless of the geographic location of the eligible members or their elder relatives. The agency requires the contractor to provide an online scheduling system for users to view and schedule appointments with providers. Telephone counseling must also be integrated into the service delivery model. Eligibility rules dictate that only United States organizations are eligible to bid on this opportunity. The agency requires all counseling and clinical services to be provided by licensed and credentialed professionals who meet applicable state licensing requirements. Performance of the work will take place offsite, and the selected vendor must carry out the work at their own office premises. The agency is looking for proposals to determine the budget for this contract. Key dates for this procurement include a pre-offer conference scheduled for June 12, 2026. Bidders must submit all questions regarding this opportunity no later than June 22, 2026.