Recertification Processing Services

The Springfield Housing Authority in Springfield, Illinois, requires a vendor to provide comprehensive recertification processing services. The agency needs to ensure the accurate and timely processing of tenant recertification files to maintain compliance with housing program regulations. This project addresses the agency's need for external support in managing, verifying, and finalizing tenant files within their designated software system. The scope of work requires the selected vendor to review submitted recertification files for completeness and follow up with the agency regarding any missing documentation. The vendor must review and reconcile Enterprise Income Verification and Upfront Income Verification data with the verifications provided by tenants. Additionally, the vendor will perform recertification calculations, process actions for completed files in the PHA-Web tenant software, and return the completed files to the agency. The vendor must also process corrections to recertifications based on quality control audits. Bidders must perform all work onsite at the agency's location in Springfield, Illinois. The eligibility rules restrict participation to onshore vendors located within the United States. The agency is establishing a contract period of one year for these services. The agency is seeking budget proposals from bidders rather than providing a pre-determined budget limit. Bidders must submit any questions regarding this opportunity no later than June 17, 2026. The agency allows digital submission of the final proposals via email or an online portal.