Access to Justice Improvement Grant and Court Navigator Network Services

The Illinois government authority is seeking a vendor to provide access to justice improvement grant and court navigator network services. The agency needs to solve accessibility challenges for self-represented litigants (SRLs) by implementing various operational, technological, and educational improvements. The scope of work covers purchasing printing supplies for statewide forms, hiring or supplementing staff to serve SRLs, performing plain language assessments, and updating informational materials. The project also requires repurposing courthouse spaces for SRL computer stations, improving signage, revamping mediation services, and launching text message reminder programs or online chat services. Additionally, the selected vendor must help SRLs access remote court services, conduct community outreach campaigns, unify circuits with consistent regional resources, and partner with public libraries and lawyers for Lawyer in the Library programs. The contract period will run for one year, and the performance of all work will take place offsite. Eligibility is restricted to onshore organizations based in the United States. The agency is looking for proposals to determine the budget and requires submission digitally via email or online. No specific evaluation criteria or key dates are provided in the procurement details.