Mobile Crisis Response Program Service

The government authority in Springfield, Illinois is seeking a vendor to provide a mobile crisis response program service. The agency requires this program to deliver on-scene behavioral health response, care coordination, and follow-up engagement. This initiative aims to resolve immediate behavioral health crises, facilitate connections to local support services, and reduce future emergency calls through targeted post-incident outreach. The scope of work covers rapid behavioral health assessments, de-escalation, safety planning, and supportive, non-medical hand-offs in coordination with emergency medical services and fire personnel. The selected vendor must facilitate connections to mental health, substance use treatment, housing, and social services. Additionally, the agency requires the provision of one full-time equivalent Behavioral Health Specialist position, which may change in the future based on call volume. Eligibility is restricted to onshore organizations based in the United States. The performance of the contract requires a combination of onsite and offsite work. Bidders must submit their proposals digitally via email or through the online portal, and the agency is currently looking for proposal submissions to establish the budget. All questions regarding this opportunity must be submitted to the agency no later than June 4, 2026.