Operational Excellence Consulting Services

The government authority located in Seattle, Washington is seeking operational excellence consulting services to assess and evolve its administrative operations. The agency defines operational excellence as the systematic alignment of people, process, technology, and accountability to deliver consistent, efficient, and scalable outcomes across the institution. This engagement focuses on a technology-enabled orientation with an emphasis on shared services, specifically targeting administrative and support functions related to finance, research administration, and information technology. The selected vendor must conduct an enterprise-level operational assessment to support the strategic plan pillar of operational excellence. The scope of work covers developing pathways to standardize business processes across finance, research, and information technology. Additionally, the project requires identifying opportunities to more fully leverage existing enterprise technologies, data, automation, knowledge capital, and artificial intelligence capabilities while reducing institutional, operational, and cybersecurity risk. The agency is also requesting an information technology operational excellence effort focused on improving the reliability, sustainability, and effectiveness of services in a highly distributed, mission-driven environment. Eligible bidders must be onshore United States organizations. The agency allows the performance of the work to be conducted either onsite or offsite, and bidders may submit their responses digitally via email or online. The agency is looking for proposals to establish the budget for this project. Key dates for this procurement include a pre-proposal meeting scheduled for May 27, 2026. Bidders must submit all questions regarding this opportunity no later than June 05, 2026.