Operational Excellence Consulting Services

The government authority located in Washington is seeking operational excellence consulting services to evaluate and improve its institutional processes. The agency needs to solve inefficiencies arising from decentralized authority, varied funding models, and institutional constraints across its finance, research administration, and information technology sectors. The selected contractor will conduct an enterprise-level operational assessment of current state processes, organizational structures, service delivery models, and governance structures. The scope of work requires the contractor to account for variation across units and demonstrate how adoption and standardization can be achieved within a federated environment. The agency also requires the contractor to engage select stakeholders, provide support for broad engagement, perform appropriate benchmarking, and deliver a return on investment analysis. The final deliverable must consist of actionable recommendations to optimize the agency's operations. Eligible bidders must be onshore organizations based in the United States. The agency requires all performance of the work to occur offsite. The agency has not disclosed a set budget and is looking for proposals to define the financial parameters of the project. The agency will host a virtual pre-submittal information meeting on May 27, 2026. Bidders must submit all questions regarding the opportunity no later than June 5, 2026.