Staff Augmentation Services

The County of Jackson, Michigan is seeking a contractor to provide temporary staff augmentation services on an as-needed basis for various county departments. The agency needs a reliable partner to manage the recruitment, background screening, drug testing, and daily supervision of all temporary personnel placed within county offices. To ensure smooth operations, the county requires the contractor to maintain an accessible customer service department with a dedicated representative assigned specifically to this account. The scope of work covers the provision of onsite temporary personnel who must undergo criminal history background checks and drug screenings before placement. The selected contractor must assume full responsibility for the actions, work performance, and direct supervision of all deployed staff. Additionally, the agency requires the contractor to define clear communication standards regarding contract performance, issue resolution, and change management. Eligible bidders must be onshore organizations based in the United States. The county will evaluate proposals based on the contractor's ability to meet these staffing and management requirements over a five-year contract period. Bidders must submit all clarifying questions by May 28, 2026, and the final proposals may be submitted digitally via email or through the online portal.