Reprographics and Document Management Services

The County is seeking a contractor to provide comprehensive reprographics and document management services. The selected provider must maintain a telephone answering system offering live coverage for at least eight hours a day, five days a week, from 8:00 a.m. to 5:00 p.m. Pacific Standard Time. This system must also include a mechanism to contact higher management for special project services during evenings and weekends. The agency requires the contractor to return all phone calls or respond to emails within eight hours or one business day. The contractor must provide an online document management system designed to manage bidding tasks for construction and other projects requiring a bidding process. This online system must track and manage users, send out notifications via email or fax as required by County projects, and allow users to order prints and arrange for delivery. The contractor will bear responsibility for performing all printing and distribution services offsite. Eligible bidders must be onshore organizations based in the United States. The County is requesting proposals to determine the budget and will accept digital submissions via email or through their online portal. A mandatory pre-bid meeting will take place on June 5, 2026. Bidders must submit all questions regarding this opportunity no later than June 19, 2026. The agency will evaluate proposals based on the submitted bids that meet these technical and operational requirements.