Recruitment and Enrollment Services

The District of Columbia government authority is seeking a vendor to provide comprehensive recruitment, outreach, enrollment, applicant support, intake coordination, and prospective student engagement services. The agency aims to expand adult learner enrollment, strengthen recruitment pipelines, improve applicant conversion, and support retention-oriented engagement to advance workforce development and long-term institutional sustainability. This initiative addresses the need for professional, reliable, and scalable services that guide prospective students through the onboarding process. The scope of work covers community outreach, lead generation, prospective student engagement, applicant follow-up, and enrollment appointment coordination. The selected vendor must handle intake support, student onboarding support, workforce and community partner coordination, CRM and enrollment tracking, and data collection. Additionally, the project requires conducting enrollment campaigns, participating in community events, assisting with document collection, and managing retention-oriented enrollment communication. Eligible bidders must be onshore organizations based solely in the United States. The agency requires the selected vendor to perform all work onsite at the Washington, DC location. Bidders must submit proposals digitally via email or through the online portal, and the agency is currently looking for budget proposals to determine the contract value. The agency will award a contract for a performance period of one year. Bidders must submit all questions regarding this opportunity no later than June 12, 2026. The evaluation will focus on the bidder's ability to maintain dependable service coverage, responsive communications, and professional conduct while representing the agency.