24X7X365 Fraud Waste and Abuse Reporting Hotline Services

The agency is seeking a vendor to provide confidential, twenty-four-seven-three-sixty-five phone and web-based fraud, waste, and abuse reporting hotline services. The agency needs to solve the problem of systematically capturing and escalating allegations of misconduct from employees, grant recipients, and the public. To achieve this, the agency requires a dedicated toll-free number staffed by qualified personnel and a secure web-based reporting tool that allows for anonymous online submissions. The scope of work covers conducting customized interviews based on specific scripting requirements to ensure all reporters answer the same critical questions. The selected vendor must disseminate regular reports via email to designated recipients and escalate urgent notifications to appropriate personnel according to agency instructions. The contract period will run for one year, and the performance of all work will take place offsite. Eligibility is strictly limited to onshore United States organizations. The agency is looking for proposals to determine the budget for this initiative. Bidders must submit any questions regarding this opportunity no later than June 12, 2026, and the final response can be submitted digitally via email or online.