Voluntary Employee Benefits Broker Services

The City and Lynchburg City Schools administrators in Virginia require a qualified vendor to provide voluntary employee benefits broker services. The agency is seeking to address the need for comprehensive voluntary benefit products that best serve employee needs while ensuring proper administration and compliance. The selected broker will work closely with administrators to determine product offerings, conduct annual surveys of insurance product performance, and ensure carriers maintain proper ratings and remain qualified under Section 125. The scope of work covers providing qualified plan counselors, preliminary planning, management meetings, group meetings, enrollment support materials, and possible one-on-one enrollment. The broker must establish a toll-free customer service telephone line to provide information to plan participants on an as-needed basis. Additionally, the broker must conduct meetings and enrollments with all personnel on mutually agreed upon days to educate employees about various carriers and present the plans. Administrative requirements include providing system capabilities for data processing and storing documentation such as employee change forms, election reports, benefits statements, and payment explanation statements. The broker must also process and administer all new and existing payroll deductions with insurance companies for payroll-deducted insurance products. The agency is issuing this contract for a period of two years. Eligibility is restricted to onshore organizations based in the United States of America. The agency allows the performance of the work to be conducted offsite. Bidders must submit any questions regarding this opportunity no later than June 25, 2026. Proposals and responses can be submitted digitally via email or online, and the agency is currently looking for proposals to determine the budget.