On Demand Printing Services

The British Columbia government authority is seeking a contractor to provide comprehensive on-demand printing services. The authority requires a partner to manage the entire lifecycle of its publications, from content creation and editorial changes to file modification. The selected provider will receive orders through an order processing system, then print, bind, finish, proof, package, and ship the finished publications. The scope of work demands the implementation and maintenance of a robust order processing system. The contractor must design, configure, host, secure, maintain, and operate any application programming interfaces or other interfaces required to receive orders. Additionally, the provider must perform customer service duties, which include processing proof requests, initiating print orders, resolving shipment and production issues, and handling requests for rush turnarounds. The authority requires the contractor to promptly communicate any issues, risks, or dependencies that could affect implementation timelines. Eligibility is strictly limited to Canadian organizations, and the contractor must perform the work onsite. The authority is establishing a contract period of three years and is currently looking for proposals to determine the budget. Interested parties must submit their responses digitally via email or online, though the authority has not specified a closing date.