HR Benefits Services

The Capital Metropolitan Transportation Authority in Austin, Texas is seeking a vendor to provide comprehensive HR benefits services for its full-time eligible team members. The agency needs to offer an attractive dual plan hospital indemnity option with guaranteed issue during the initial enrollment period. This coverage must include hospital stay benefits for maternity and delivery, with no pre-existing condition waiting periods for pregnancy when enrolled during the initial rollout. To simplify the process for employees, the agency requires auto-claims or medical integration capabilities so team members do not have to file claims manually. The selected partner must deliver high-quality, cost-effective coverage that enhances the overall benefits program while supporting the agency's culture of wellness. The scope of work demands superior claims management, risk management services, ongoing support for the benefits administration team, and exceptional customer service for members and their dependents. The program must scale easily to accommodate a growing population, facilitate easy claim filing, and ensure timely claim payments. Eligible partners must perform all work onsite within the United States. The agency is issuing this request to establish a one-year contract, and bidders must submit their proposals digitally via email or an online portal. The agency will host a pre-bid conference on June 16, 2026, to address project details. Bidders must submit all clarifying questions regarding the opportunity no later than June 23, 2026. The agency has not disclosed a set budget and is currently looking for cost proposals within the submissions to evaluate financial feasibility.