Alternative Dispute Resolution Services

The Superior Court of California in Merced requires a vendor to implement, coordinate, and operate a comprehensive alternative dispute resolution program. The agency is trying to resolve small claims, unlawful detainers, mandatory settlement conferences, and both civil limited and unlimited cases. To support this effort, the selected provider must promote the awareness of mediation services to prospective litigants and develop a cooperative dispute resolution program with local providers to ensure continued service implementation in the local courts. The scope of work covers the timely resolution of all assigned cases in accordance with established deadlines and performance standards, aiming for a one hundred percent coverage rate. The agency requires the provider to collect general follow-up survey information from the disputants served by the program. Because the caseload may vary depending on the specific needs of the court, the provider must perform all work offsite. Bidders must be organizations based onshore within the United States to be eligible for this opportunity. The agency is seeking budget proposals from interested parties rather than establishing a set budget limit. Bidders must submit all clarifying questions no later than June 11, 2026, and the final responses can be submitted digitally via email or through an online portal.