Identity Authentication Implementation, LinkedIn Learning Integration, and General SuccessFactors Support Service

The government authority located in Richland, Washington, is seeking professional services to support its SuccessFactors platform. The agency needs to implement Identity Authentication Services (IAS), integrate LinkedIn Learning, and secure general professional services support to sustain and enhance its SuccessFactors Learning and Human Capital Management (HCM) modules. This initiative aims to transition environments to IAS, resolve the deprecation of the SAP Learning Token server, and establish a seamless connection with LinkedIn Learning via the Open Content Network (OCN). The scope of work is divided into distinct tasks to be performed offsite over a contract period of one year. For the IAS implementation, the selected provider must assess the current single sign-on setup, configure Stage and Production environments, update OData and connector authentication flows, and provide testing, training, and post-migration support. The LinkedIn Learning integration task requires enabling OCN connectors, syncing users and content, configuring learning assignments, validating the integration, and delivering desk instructions. General support will be structured as a bucket-of-hours contract where resources independently plan and perform specialized administrative and technical duties. Bidders must provide resources located onshore within the United States to perform the work. The agency is looking for proposals to determine the budget for this one-year contract. Specific evaluation criteria, key deadlines, and submission dates are not detailed in the procurement notice, meaning bidders must rely on the standard proposal submission instructions provided by the authority.