Prepaid Card Services

The City of Los Angeles is seeking a comprehensive, scalable commercial prepaid card solution to facilitate the disbursement of subsidies, benefits, and funds to the public. The agency needs to establish an infrastructure that allows various city departments to utilize prepaid card accounts and associated debit cards across a wide variety of current and future programs. To solve its disbursement challenges, the city requires a mix of instant-issue cards for immediate on-the-spot distribution, personalized cards for enhanced security, and virtual cards for digital use. The scope of work covers program administration, fund disbursements, financial capabilities, card access, data tracking, reporting, controls, and customer service. The agency also requires the option to include city branding, logos, or program-specific designs on the physical cards. The selected contractor will perform all work offsite and must provide these services under a five-year contract. Only organizations based in the United States are eligible to bid on this opportunity. The agency has not disclosed a specific budget and is looking for cost proposals from bidders. Key dates for this procurement include a deadline for submitting questions by June 23, 2026, followed by a virtual pre-bid meeting scheduled for July 8, 2026.