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Alternate Payment Options Service

Olympia, WashingtonWashington, USADue Monday, November 15, 2027
Client
Olympia, Washington
RFP Number
BILLING-1765
Posted
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Category
Billing Services
Budget
Looking for Proposals
NAICS
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Set-aside
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Contact
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Description

AI Generated

The Washington State Department of Social and Health Services in Olympia, Washington, is seeking a vendor to provide alternate payment options for customers who must make child support payments. The agency needs payment-receipting vendors to receive funds from payers, collect necessary identifying and account information, and electronically transfer the funds and payment remittance details to the agency's bank account. The selected vendor must receive all payments in U.S. Dollars and convert any foreign currency to U.S. Dollars prior to transfer. The vendor must credit payers in the amount of U.S. Dollars received on the date funds and payment details are received and properly identified. The agency requires all work to be performed offsite, and the contract period will span four years. Bidders must be located onshore within the United States to be eligible for this opportunity. The agency is looking for proposals to determine the budget and allows digital submissions via email or online portals. No specific evaluation criteria or key dates are provided in the source materials.

Key solicitation details

AI-extracted from 1745-662 Amendment 2 Question and Answer.pdf, 1745-662 Amendment 1 Questions and Answers .pdf, 1745-662 Amendment 3.pdf. Confirm against the original documents before bidding.

The Division of Child Support seeks vendors to provide alternate payment options service for child support payers. Vendors receive funds from payers and electronically transfer funds and payment remittance details using a specific ACH file format. Onshore US-only vendors are eligible to bid.

Issued by
State of Washington Department of Social and Health Services Economic Services Administration Division of Child Support
How to submit
Digital via Email or Online
Submission details
Submit Application to Mario Sosa, DCS Contracts Manager at PO BOX 9162, Olympia, WA 98507-9162 or via email at [email protected]
Contract term
four years
Place of performance
Offsite

Scope of work

  • Obtain payment-receipting vendors for child support customers
  • Receive funds from payers and collect necessary identifying and account information
  • Electronically transfer funds and remittance details to bank account via ACH file format
  • Convert foreign currency to U.S. Dollars prior to transfer
  • Credit payers in U.S. Dollars on the date funds are received and properly identified
  • Recover any funds from the customer in the case of a chargeback condition

Minimum qualifications

  • Onshore (US Only)

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12 available filesDocuments checked

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