Pharmacy Benefits Manager and HR Consultant Services

The Worcester Regional Transit Authority in Worcester, Massachusetts is seeking a vendor to provide pharmacy benefits manager and HR consultant services. The agency needs assistance with strategic advisement, performance oversight, vendor management, and continuing industry education. The selected partner will help the agency evaluate proposals, assist with negotiations, and support the implementation of the chosen pharmacy benefit manager. The scope of work covers ongoing support including contract negotiation, clinical and plan analysis, and the development of key performance indicators to track plan performance. The agency requires advice on appropriate funding levels for self-insurance premiums and annual budgets, including alternatives to existing carriers. Additionally, the vendor must review new pricing models, provide white papers on industry hot topics, deliver annual industry education, and support the resolution of escalated client or member service issues. Bidders must be onshore organizations based in the United States. The performance of the contract will take place offsite over a one-year period. The agency accepts digital submissions via email or online, and bidders must submit their own budget proposals as the agency has not disclosed a pre-determined budget.