Manage and Operate the Audio Newspaper Assistance Program Service

The Texas State Library and Archives Commission in Austin, Texas, is seeking a vendor to manage and operate the Audio Newspaper Assistance Program. This free telephone service allows blind and visually impaired individuals to access the text of newspapers using synthetic speech. The agency requires a solution that addresses call features, content acquisition, registration, records retention, marketing, and end-of-contract transition services. The scope of work covers the complete administration of the audio newspaper platform, including the acquisition of newspaper content and the maintenance of the synthetic speech system. The selected vendor must manage user registration and adhere to strict records retention guidelines. Additionally, the agency requires the development of a marketing plan to promote the service and a transition plan to ensure continuity at the end of the contract. Eligible bidders must be onshore organizations based in the United States. The agency will permit the vendor to perform all work offsite. The agency has not disclosed a specific budget and is seeking cost proposals from interested bidders. All questions regarding this procurement must be submitted to the agency no later than June 15, 2026.