RFI for Survey Recruitment Services

The Social Security Administration, located in Baltimore, Maryland, is seeking survey recruitment services to support agency usability research efforts. The agency needs to recruit participants from the general United States population to participate in user research and usability testing for public-facing products. These products include the agency website, Digital SSN, Mobile App, Digital Identity, Universal Benefits Application, and the National Appointment Scheduling Calendar. The scope of work requires the selected vendor to perform all recruitment services offsite. Eligible organizations must be located onshore within the United States. The agency is currently looking for proposals and has not disclosed a specific budget. No key dates or specific evaluation criteria are provided in the source solicitation.