Photo Citation Program Service

The City of Fayetteville, North Carolina is seeking a turnkey automated red-light camera enforcement program to enhance public safety and reduce traffic-related injuries and fatalities. The agency requires a complete system that utilizes automated camera technology to monitor, detect, and document red-light violations at selected intersections. This program must include all supporting systems for citation processing in compliance with all applicable laws. The selected contractor must furnish, install, implement, operate, and maintain the complete system, including back-office services necessary to support end-to-end citation processing. The required scope of work covers image and video review, access to motor vehicle registration data, quality control, notice issuance, payment processing, and adjudication support. The performing organization must conduct this work offsite at their own office location. The violation processing system must provide web-enabled access and operations, secure user log-in access, and automatic presentation of captured images and data onto the reviewer's computer. Eligible bidders must be onshore organizations located in the United States. The agency is looking for proposals to determine the budget and requires all questions to be submitted no later than June 30, 2026.