GLOBAL - AI Adoption and Integration Services

The agency is seeking a vendor to provide global AI adoption and integration services to optimize work functions and ensure secure, effective technology use. The project addresses the need for a structured process to vet AI tools for security and utility, alongside comprehensive staff training on AI product use, privacy, and security issues. To solve these challenges, the vendor must assess workforce skills, awareness, and comfort with AI technologies while identifying strengths, gaps, risks, and dependencies that could impact adoption. The scope of work covers the development of an AI strategy and the identification of use cases across knowledge management, research support, data analysis, communications, borrower and partner engagement, and internal operations. The agency requires a phased, actionable implementation roadmap outlining key milestones, dependencies, and decision points. Additionally, the project includes designing a governance, risk, and responsible AI framework to vet, approve, and monitor AI tools and vendors for security, legal, and operational risks, as well as establishing processes for ongoing evaluation and continuous improvement. Eligibility for this opportunity is open worldwide to global bidders. The agency specifies that all work must be performed offsite. Bidders must submit their proposals digitally via email or through the designated online portal, and the agency is currently looking for proposals to determine the budget.