Cloud-Based Records Management System

The agency is seeking a cloud-based records management system to modernize its records management practices across all city departments. This centralized system must manage, store, and retrieve both physical and digital municipal records to improve processing efficiency, enhance security, and reduce physical storage costs. The selected vendor will conduct a comprehensive assessment of current practices, identify compliance risks, and recommend the appropriate platform architecture. The scope of work covers configuring retention schedules, designing user interfaces, and integrating the new system with existing city databases. The project also requires migrating historical records from legacy systems using a phased approach and establishing disaster recovery procedures. Ongoing system maintenance, technical support, and software updates are also required. Bidders must be onshore organizations based in the United States. Performance of the work will occur offsite, and bidders can submit their responses digitally via email or online. The agency is looking for proposals to determine the budget, and all questions regarding this opportunity must be submitted no later than July 1, 2026.