RFI for Records Management System

The agency is seeking information to support an enterprise-wide modernization of its records and information management capabilities. This initiative aims to address operational challenges stemming from the fragmented and decentralized management of physical records, structured data, and unstructured content across the organization. Currently, records and data assets are distributed across multiple systems and platforms, including document management systems, cloud storage solutions, legacy databases, and line-of-business applications. The project covers physical records stored internally and with off-site providers, structured data residing in enterprise and legacy systems, and unstructured content such as documents, emails, and video. The agency needs to solve challenges in consistently identifying and classifying these assets, managing them with complete and accurate metadata, and governing them in accordance with retention and disposition requirements. Additionally, the agency requires a solution that ensures assets are secured and protected in alignment with privacy and regulatory obligations, while remaining readily accessible for operational, regulatory, and eDiscovery purposes. Eligible respondents must be Canadian organizations. The performance of the work will take place offsite. Respondents may submit their responses digitally via email or online. The agency is looking for proposals to determine the budget for this undertaking. Interested parties must submit all questions no later than June 19, 2026.