Commissary and Banking Services

The government authority in Prescott, Arizona is seeking a vendor to provide comprehensive commissary and banking services for adult inmates and detainees. The agency requires an on-site contractor to manage all commissary operations, including order processing, delivery, order staging, special sales, and inmate request or grievance management as assigned by detention services. To solve these operational needs, the contractor must provide, install, maintain, and operate the necessary information technology system, including hardware, systems support, and a royalty-free license for the commissary network software. The scope of work also covers inmate accounting and deposit services to streamline financial administration. The required accounting functionality must include bank reconciliation, escheating funds, reporting, and trial balances. To facilitate family deposits into inmate trust accounts, the system must support transactions via a website, a toll-free number, and the existing kiosks already placed within all facilities. The agency will review menu selections with the contractor as needed, and no less than annually, to ensure appropriate product availability. Eligible bidders must be onshore organizations based in the United States, and all performance of the work must take place on-site at the Prescott facilities. The agency is looking for proposals to establish the budget for this contract, which will run for a period of one year. Interested parties must attend a mandatory pre-bid meeting on July 6, 2026, and submit all questions regarding the opportunity no later than July 17, 2026.