Emergency Sheltering and Housing Program Case Work Services

The government authority in Tallahassee, Florida requires emergency sheltering and housing program case work services. The agency is trying to solve the challenge of managing applicant intake, eligibility verification, and ongoing case coordination during emergency housing situations. The selected provider must establish and maintain a public-facing application portal, a digital system of record, and a contact center to handle inquiries within twenty-four business hours. The scope of work covers collecting occupancy agreements every thirty days, verifying the continued need for housing support, and coordinating with various government, nonprofit, and private sector partners. The provider must also conduct case transfers and closures as directed by the agency. Performance of these services must occur onsite in Tallahassee, Florida. Eligible bidders must be located onshore within the United States. The agency is seeking proposals to determine the budget for this initiative. The contract period will span three years. Bidders must submit all questions regarding this opportunity no later than June 24, 2026. Responses to the solicitation can be submitted digitally via email or online. The agency has not specified formal evaluation criteria in the initial description, focusing instead on the technical capabilities required for immediate deployment.