Medi-Cal Outreach, Application and Redetermination Assistance Service

The government authority located in Claremont, California is seeking a vendor to provide Medi-Cal Administrative Activities outreach, education, enrollment, and retention assistance. The agency is trying to help eligible county residents obtain and maintain their Medi-Cal benefits. The selected vendor will perform all work offsite over a contract period of one year. The scope of work covers Medi-Cal outreach, education, and application facilitation. The agency requires the vendor to inform the community about Medi-Cal benefits, services, and eligibility requirements, and to assist clients in checking their Medi-Cal status without making eligibility determinations. The vendor must educate individuals about benefits including Enhanced Care Management or Community Supports, conduct outreach campaigns targeting potentially eligible populations, and participate in training on Medi-Cal covered services. For application facilitation, the agency requires the vendor to provide one-on-one assistance to complete Medi-Cal applications, renewals, and redeterminations. The vendor must assist clients with gathering documentation, creating or updating agency accounts, and signing up for Medi-Cal managed care plans such as Kaiser, Partnership, or other available plans. Staff must also participate in training on facilitating applications, eligibility rules, and the eligibility process. Eligibility is restricted to onshore organizations based in the United States. The agency has not disclosed a specific budget and is looking for proposals to define the cost. Key dates for this opportunity include a pre-bid conference on June 23, 2026, and a deadline for submitting questions no later than July 7, 2026.