Cloud-Based Recreation Software

The agency is seeking a comprehensive, cloud-based Recreation Software System delivered as Software as a Service to support its full range of recreation operations. The agency needs to solve inefficiencies in program management and financial transactions by replacing manual processes with streamlined operational workflows. This platform must improve accessibility and accuracy while minimizing the impact on the customer experience during the transition. The scope of work covers a software solution for facility rentals, program registrations, pass management, and payments. The requested system must feature an intuitive, mobile-friendly customer portal, point-of-sale capabilities, accounting and revenue tracking, and configurable management dashboards. Additionally, the agency requires extensive analytical options with standard and custom reports, automated notifications across multiple channels, Geographic Information System integration, and robust, well-documented APIs for secure, real-time data exchange. Bidders must be onshore organizations based solely in the United States to be eligible for this opportunity. The agency allows the performance of the work to be completed offsite. Bidders must submit their responses digitally via email or through the online portal, and the agency is currently looking for proposals to determine the budget. The agency requires all questions regarding this opportunity to be submitted no later than July 2, 2026. The evaluation criteria will focus on the system's ability to deliver scalable architecture that supports future growth and meets evolving public expectations through cutting-edge technology.