Police Records Management System

The agency is seeking a vendor to provide a comprehensive police records management system. This system must support the full lifecycle of data from the initial call-for-service through incident reporting, investigations, citations, arrests, evidence management, case closure, and data analytics. To facilitate implementation, the agency requires timely access to subject matter experts, IT staff, and end users for gathering current functionality requirements and testing new processes. The requested solution must support the full migration of data from the current system to the new system while ensuring accuracy, integrity, and minimal operational disruption. System administrators must be able to manage configuration changes, version control, user role adjustments, and permissions without needing vendor support for day-to-day operations. The architecture must feature a single data entry point that populates all relevant modules to eliminate duplication, ensure data consistency, and support holistic workflows through natively connected modules. The system must provide a global search from a single interface, featuring advanced filtering by date range, location, officer, incident type, or keyword, as well as full-text search of narrative reports and attachments. Users will access the system via standard computing devices, including desktops, laptops, tablets, and mobile devices, using reliable internet connections. The agency is establishing a contract term of five years for this project. Eligibility is restricted to onshore organizations based in the United States. The agency requires all performance of the work to be conducted offsite. For the budget, the agency is looking for proposals to define the financial terms, and no specific key dates or evaluation criteria are provided in the source.