Recreation Permitting and Transactions Digital Platform

The U.S. Fish and Wildlife Service is seeking a vendor to provide a recreation permitting and transactions digital platform. The agency needs a system that uses responsive design principles to ensure usability across all screen sizes, from mobile phones to desktop monitors. This platform will solve the problem of fragmented administration by allowing managers to oversee multiple sites and customize dashboards based on individual or group login credentials and roles. The scope of work requires real-time permit and pass reporting, including custom queries and standard local and national reports. The platform must allow applicants to apply for and view their recreational pass, license, permit, lottery, and registration status from any device. Requested features include opportunity availability, applicant eligibility checks, automatic notifications, electronic permit downloads, multi-application viewing, and flexible payment processing at the time of application or issuance. The system must enable users to digitally sign, save, and print their permits. The agency requires the platform to leverage authoritative FWS GIS web services and other internal data sources for species and hunt unit data. Additionally, the platform must support randomized permit lotteries for individuals and groups, with a post-draw buy-in option for available spaces. A critical safety feature of the scope is a check-in and check-out function. This tool will allow visitors to mark themselves present for specific activities, optionally within specific refuge zones, and check out upon departure. This tracking capability will assist refuge managers and law enforcement officers in safely managing visitors. Eligibility is restricted to onshore vendors located in the United States only. The agency expects the performance of the work to take place offsite. Bidders must submit their responses digitally via email or through an online portal. The agency has not disclosed a set budget and is looking for proposals to determine the cost. No key dates are specified in the sourcing details.