Cloud-Based SaaS Real-Time Bus Arrival Predictions and Alerts Solution

The City is seeking a fully hosted, cloud-based Software as a Service web platform to provide real-time bus arrival predictions and alerts. The City needs to improve the customer experience across all service interactions by delivering accurate transit information to the public. The system must ingest static bus route and stop arrival schedule data to generate customer-friendly route maps and public information. The requested scope of work requires the system to output real-time data in human-readable formats, including JSON, XML, TXT, GeoJSON, KML, and ZIP. The solution must feature publicly accessible APIs, ideally based on an open API specification like OneBusAway, to allow third-party developers to use the transit data. Additionally, the project covers the provision of free-to-download native iPhone and native Android applications, along with references or links to public APIs from the provider's existing customers. Eligible bidders must be onshore organizations based solely in the United States. The City requires all performance of the work to be conducted offsite. Bidders must submit their proposals digitally via email or online, and the City is currently looking for proposals to determine the budget. The contract period will span one year. Bidders must submit all questions regarding this opportunity no later than July 1, 2026.