Public Safety Logging Recorder System

The agency is seeking a vendor to provide, configure, test, and support two public safety logging recorders based on the Eventide NexLog 740 DX-Series platform. This project addresses the need for secure, reliable recording of public safety communications by establishing physical rack installations, connecting analog lines, provisioning SIP trunks, and configuring IP radio streams and interfaces. The selected vendor must coordinate early with the call-handling vendor to validate codecs, RTP ranges, and SIP trunk readiness, while also documenting radio IP metadata availability per console vendor to adjust search fields. The scope of work covers inventorying interfaces such as radio consoles, IP endpoints, SIP trunks, and the analog jackfield and panel. The vendor must validate network configurations, firewall rules, Quality of Service, certificate paths, and time sources prior to the production go-live phase. Ongoing support requires adherence to specific Service Level Agreement tiers, including a two-hour response time for Priority 1 issues, four hours for Priority 2, and next-business-day response for Priority 3. Eligibility is restricted to onshore organizations based in the United States. While the physical installation must occur at the agency sites, the performance of the remaining work will be conducted offsite. The agency has not disclosed a set budget and is looking for proposals to determine the cost. The agency will hold a pre-bid meeting on June 25, 2026. Bidders must submit all questions regarding this opportunity no later than July 02, 2026. The source document does not specify the final proposal submission deadline or the exact evaluation criteria.