Digital Wayfinding Kiosks Services

The government authority in San Jose, California is seeking a vendor to design, furnish, deploy, and support an interactive digital wayfinding kiosk system. The agency wants to solve the problem of navigating the downtown area by providing reliable, accessible, and user-friendly information services for residents, workers, and visitors. This system must deliver real-time, multilingual information regarding transportation options, public services, destinations, events, and points of interest. The scope of work covers enhancing the public realm and supporting local businesses, cultural institutions, community organizations, and economic development initiatives through increased visibility. The agency requires the kiosks to offer expanded public services and smart city functionality, which may include public wi-fi, environmental monitoring, pedestrian analytics, and integration with downtown clean and safe services. The project also demands the creation of a cohesive wayfinding system that complements existing and future downtown branding, placemaking, and navigation initiatives. Eligible bidders must be onshore organizations located in the United States. The agency allows the performance of the work to be conducted offsite. The authority has not disclosed a specific budget and is looking for proposals to define the financial parameters. All questions regarding this opportunity must be submitted to the agency no later than July 7, 2026.