Criminal Courts Telepresence Services

The District of Columbia government is seeking a contractor to provide criminal courts telepresence services to address the security risks associated with in-person hearings. Reliance on in-person hearings currently requires frequent inmate transport from detention facilities, which creates elevated risks of escape, violence, intimidation of judicial personnel, and disruptions to proceedings. This problem stems from limited access to secure, court-approved telepresence technology, uneven digital infrastructure, and procedural frameworks that have not adapted to evolving security threats. The scope of work covers software and infrastructure procurement, delivery, inventory, implementation, and minimal customization in each location, including installation, integration, and testing. The selected contractor must provide complete system documentation, including technical documentation in Spanish that describes the functions of the installed software. Additionally, the project requires the contractor to deliver end-user and system administrator knowledge transfer alongside necessary project management services for the duration of the project. Eligibility is restricted to onshore organizations based in the United States. The contractor must perform all work offsite at their own office premises. The agency is currently looking for proposals to determine the budget, and no specific key dates or evaluation criteria are provided in the sourcing details.