Districtwide Managed Print Solution

The Brockton Public Schools district in Brockton, Massachusetts is seeking a comprehensive, districtwide Managed Print Services solution to manage its printing operations. The agency needs to solve the challenges of unmanaged printing by implementing fleet right-sizing, hardware procurement, installation, print management software, secure pull-printing, supply management, maintenance, support, and ongoing account management. The solution must provide district administrators with a single dashboard for real-time monitoring of device status, toner levels, and usage across all sites. The scope of work requires automated alerts for supply levels, service needs, and device errors, alongside detailed reporting by building, department, device, and user. The selected provider must utilize a data set covering current device models, monthly print volumes, and location-by-location deployment information to optimize the fleet. Additionally, the system must enforce print settings such as default duplex printing, page limits by user or cost center, and restrictions or approval workflows for print jobs exceeding defined page thresholds. Eligible bidders must be onshore organizations based in the United States. The performance of the requested work will take place offsite. The agency is currently looking for proposals to establish the budget and has not disclosed specific key dates or evaluation criteria in the initial request.