Online Tax Sales Hosting Service

The issuing agency is seeking an online tax sales hosting service to manage and execute tax lien sales. The agency requires a platform that enables the tax collector to accept and process wire payments, certified checks, and cash. The system must provide detailed online instructions, electronic form submission for W-9s and bidder information sheets, and a practice bidding environment for users. The scope of work includes providing a help desk via internet, email, and a toll-free number, alongside a dedicated telephone hotline for tax collectors until the sale completes. The selected vendor must deliver web-based training and online tutorials for bidders and municipal officials within seven days of the award, as well as in-person training and system demonstrations for municipalities. The platform must display winning bids immediately upon auction completion, send email notifications to winning bidders, and allow real-time updates to the tax lien sale list. The agency requires the platform to maintain a transaction log of all bid submissions, results, and fund transfers for the tax collector to review. The vendor must also establish a standard complaint procedure and maintain a complaint log accessible for municipal inspection. Only onshore organizations based in the United States are eligible to apply for this offsite contract. The agency is currently looking for budget proposals, and bidders must submit all questions no later than July 4, 2026.