Automatic License Plate Recognition Services and platform

The agency is seeking a scalable, high-performance automated license plate processing solution to replace its current system and increase automation beyond the current eighty percent rate. The selected platform must reliably process approximately forty-seven million annual image-based toll transactions from the agency's roadside systems, with the capacity to scale as business rules and operational policies evolve. The primary problem the agency is trying to solve is the need for higher automation rates, speed, accuracy, and system availability across its tolling operations. The scope of work covers automated plate localization, optical character recognition to determine license plate information, and jurisdiction identification with configurable confidence scoring. The platform must support multiple image formats, resolutions, and metadata schemas while utilizing advanced vehicle-signature technology. The agency requires flexible deployment options, including on-premises, cloud-based, or hybrid configurations, to align with its operational and cybersecurity requirements. The agency requires robust reporting, analytics, data-retention compliance, and role-based dashboard access. Following implementation, the agency requires full operational support, including twenty-four-seven monitoring, software updates, performance optimization, quarterly system health reviews, and assistance with audits and security assessments. The platform must meet or exceed minimum performance metrics of eighty percent correct plate reads on high-quality images with a read accuracy of ninety-nine point five percent. Eligibility is restricted to onshore United States organizations only. The performance of the work will take place offsite. Bidders must submit responses digitally via email or online, and the agency is looking for proposals to establish the budget. The contract period will run for two years. Bidders must submit all questions no later than July 1, 2026.