Utility SCADA Support Services

The City of Chino Hills, California, is seeking a contractor to provide supervisory control and data acquisition (SCADA) support services. The agency needs on-call maintenance and emergency support services to ensure the continuous operation of its water and wastewater systems, which are classified as critical infrastructure. These utility systems rely on various SCADA components, including control panels, instruments, programs, communication devices, and network devices. The scope of work requires the contractor to provide programming assistance to modify or enhance the SCADA system, specifically covering diagnostics, human-machine interface graphics, programmable logic controller logic, and radio and cellular communication programming. The selected provider must perform system upgrades, offer recommendations on software and hardware improvements, and conduct site visits to inspect SCADA hardware and software. All work must be performed onsite at the agency facilities in Chino Hills. Eligible bidders must be onshore organizations based in the United States. The agency is requesting proposals to determine the budget and pricing for these services. Bidders can submit their responses either digitally via email or online, or physically via courier or post. The contract period will span five years. Bidders must submit all questions regarding this opportunity no later than July 01, 2026.