Website Design, Development, Hosting and Ongoing Support Services Using CMS

The agency is seeking a strategic technology and communications partner to deliver a modern, accessible, secure, and scalable web presence. This initiative aims to solve challenges related to student recruitment, family engagement, staff recruitment, organizational transparency, and public accountability. The selected partner will provide a comprehensive solution encompassing strategy, design, development, content migration, hosting, accessibility compliance, training, ongoing support, and future enhancements. The scope of work requires a modern website design that reflects the agency mission, values, and organizational brand. The platform must be fully responsive, function across all major browsers, prioritize mobile users, and meet accessibility requirements. Additionally, the agency requires a content management system that allows non-technical users to manage content through user-friendly editing tools, role-based permissions, multi-site capabilities, document management, form creation, version history, site search, and an events calendar. Ongoing support services must include help desk services, a ticketing system, software updates, and bug fixes. The agency also prefers a partner capable of providing website consulting, digital communications guidance, analytics reporting, and future enhancement recommendations. Eligible bidders must be onshore organizations based in the United States. The performance of all contracted work will take place offsite. The agency has not disclosed a set budget and is looking for proposals to define the financial scope. The source document does not contain key dates for this opportunity.