RFI for Automation TechConnect Services

The Port Authority of Allegheny County, located in Pittsburgh, Pennsylvania, is seeking information to secure comprehensive TechConnect support services. The agency is trying to reduce operational risk, manage legacy equipment, and rapidly resolve operating issues across its transit infrastructure. This support must cover a designated inventory of programmable logic controllers, human-machine interfaces, drives, and associated Rockwell Automation software. The requested scope of work encompasses two specific tiers of service, which are Self-Assist Support and Product Support. The selected vendor must perform all work offsite. Eligible respondents must be onshore organizations based exclusively in the United States. The agency is currently looking for proposals to establish budget expectations and has not disclosed a specific funding limit. The source document does not outline specific evaluation criteria or key procurement dates. Interested parties must submit their qualifications and service capabilities in accordance with the standard request for information guidelines.