Cloud Based Regulatory Management System

The issuing agency is seeking a modern, cloud-based Software as a Service solution to serve as the basis for a new Regulatory Management System. The agency needs this bilingual French and English system to satisfy its various licensing and registration management needs. To solve this problem, a system implementer must implement an existing, commercially available, bilingual hosted Software as a Service product. The scope of work covers the implementation of the system along with the provision of ongoing hosting, support, maintenance, and related services. The requested system must include a bilingual English and French customer-facing secure portal for licensees and registrants to self-serve their requests online. The agency is establishing a contract period of five years for these services. Eligible bidders must be onshore organizations based in Canada only. The agency requires the performance of the work to be conducted offsite. The agency is looking for proposals to determine the budget, and the source document does not specify further evaluation criteria or key dates.