Enterprise Communications and Platform Analytics Solution

The agency is seeking an enterprise communications and platform analytics solution to consolidate and analyze engagement behaviors. The project addresses the need for integrated multichannel analytics that span the Powernet SharePoint intranet and Poppulo email communications within a single platform. The agency requires an extensible architecture capable of integrating future communication channels, such as digital signage systems and other Microsoft 365-aligned applications, to ensure long-term scalability. The scope of work covers providing robust real-time and historical metrics, including content effectiveness, consumption patterns, demographic-driven engagement insights, and cross-channel interaction flows. The agency also requires customizable dashboards, micro-level and macro-level reporting, and executive-ready visualizations to communicate the health, reach, and performance of communication channels. These deliverables must enable actionable insights for strategic decision-making across Corporate Communications and related stakeholders. Eligibility is restricted to onshore organizations based in the United States. The performance of all work must be completed offsite. The agency is looking for budget proposals to determine the cost of the project. Bidders must submit all questions no later than July 13, 2026.