Joint Maintenance Diagnostic Hardware, Software and Managed Services

The Metropolitan Council in St. Paul, Minnesota is seeking a managed services provider to deliver joint maintenance diagnostic hardware, software, and end-user support. The agency is trying to solve inefficiencies in its maintenance and repair practices by improving the accuracy of information across all software tools, easing administrative burdens, and enhancing diagnostic capabilities. This initiative aims to help the fleet and maintenance departments transition toward a fully connected diagnostic, inspection, and maintenance ecosystem that monitors active alerts and faults while providing valuable data and support tools to repairing locations. The scope of work covers the provisioning, configuring, licensing, implementation, deployment, and continuous support for a comprehensive diagnostic tool management program. Bidders must perform all work offsite and must be onshore organizations based in the United States. The agency is looking for proposals to determine the budget and will accept bid responses digitally via email or online. The agency has scheduled a pre-bid meeting for July 9, 2026. Bidders must submit all questions regarding this opportunity no later than July 16, 2026. Evaluation criteria will focus on the ability of the proposed solution to facilitate efficient maintenance practices and integrate into the active diagnostic ecosystem.