GLOBAL - AI-Powered Statewide Knowledge Base Project Consultant Services

The Michigan-based non-profit legal aid agency is seeking consultant services to assist in the planning, conceptualization, and design of a statewide, AI-powered knowledge base. The agency needs to solve the problem of fragmented knowledge management by assessing current practices, resources, challenges, and opportunities within its legal aid community. The scope of work requires conducting stakeholder interviews, focus groups, and surveys to engage the community and identify existing gaps. The selected consultant must develop a conceptual design and framework for the knowledge base that addresses content organization, governance, maintenance, accessibility, and user experience. The agency is asking for the identification of specific opportunities for AI-assisted search, retrieval, and knowledge management. Additionally, the project requires the creation of implementation recommendations, sustainability plans, and a detailed roadmap for a second phase, including timelines, budget considerations, and key requirements. Eligibility is strictly limited to onshore organizations based in the United States. The agency allows the performance of all work to be completed offsite. Bidders must submit their proposals digitally via email or through the designated online portal. The agency has not disclosed a set budget and is actively looking for proposals to define the financial scope of the project.